Navigating Strata Cleaning: Differentiating Between Mediocre and Exceptional Cleaners for Rental Complexes
Pinpointing the problem of a bad cleaner is the first step to help avoid the common mistakes strata managers make when appointing a cleaner.
As a manager of a strata rental complex, you’d sooner try to ward off complaints from owners that the complex is a little grotty or shabby?
A good clean matters, but pinpointing problems with a clean is a little tricky.
Here are three common mistakes that strata complex cleaners might make, along with what a good cleaner would do instead.
Mistake 1: Neglecting High-Touch Areas
Bad Cleaner: Neglecting high-touch areas such as elevator buttons, doorknobs, and handrails, which are breeding grounds for germs and viruses.
Good Cleaner: Prioritises cleaning and disinfecting high-touch areas regularly to prevent the spread of illnesses and maintain a hygienic environment.
Mistake 2: Inconsistent Cleaning Schedule
Bad Cleaner: Having an irregular cleaning schedule that results in some areas being cleaned frequently while others are overlooked for extended periods.
Good Cleaner: Follows a consistent cleaning schedule that ensures all areas are cleaned at appropriate intervals, preventing the buildup of dirt and maintaining a consistently clean appearance.
Mistake 3: Inadequate Attention to Detail
Bad Cleaner: Focusing only on visible surfaces and neglecting corners, baseboards, and hidden spaces, leading to an overall untidy appearance of the complex.
Good Cleaner: Pays attention to detail by thoroughly cleaning all nooks and crannies, ensuring a comprehensive clean that leaves no space untouched.
TOP TIP – Make sure your contract details all the nooks and crannies and all the things that cleaners are to do. Without it written down, some cleaners might use this as an excuse to cut corners.
Choosing a reliable and professional cleaner, such as GBS Cleaning, can significantly impact the overall living experience for residents and the overall reputation of the strata rental complex.